{"id":16589,"date":"2024-12-01T22:31:46","date_gmt":"2024-12-01T19:31:46","guid":{"rendered":"https:\/\/amcare.sa\/replacement-and-return-policy\/"},"modified":"2025-01-01T12:51:38","modified_gmt":"2025-01-01T09:51:38","slug":"replacement-and-return-policy","status":"publish","type":"page","link":"https:\/\/amcare.sa\/en\/replacement-and-return-policy\/","title":{"rendered":"Replacement and return policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16589\" class=\"elementor elementor-16589 elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-365fc71 e-con-full e-flex e-con e-parent\" data-id=\"365fc71\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f575ad elementor-widget elementor-widget-heading\" data-id=\"0f575ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange and Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc52c2 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"6dc52c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"padding-left: 80px; text-align: left;\"><strong>&#8211; The return period is within 7 days from the date of receipt from the shipping company and the exchange period is 7 days from the date of receipt from the shipping company.<\/strong><br \/><strong>&#8211; Credit card refunds take 7 to 14 business days depending on the user&#8217;s bank.<\/strong><\/h4><p style=\"text-align: left; padding-left: 80px;\"><span style=\"color: #000000;\"><strong>**Products cannot be returned or exchanged permanently in the following cases**<\/strong><\/span><br \/><span style=\"color: #000000;\"><strong>&#8211; The product that was used.<\/strong><\/span><br \/><span style=\"color: #000000;\"><strong>&#8211; The product that was installed.<\/strong><\/span><br \/><span style=\"color: #000000;\"><strong>&#8211; Products with malfunctions or defects caused by misuse (e.g: Breakage, scratching, and scratching. and wrong use. and others).<\/strong><\/span><\/p><h4 style=\"padding-left: 80px; text-align: left;\"><strong>&#8211; The User is responsible for the delivery charge, which is the cost of delivery when requesting a return or exchange of Products delivered through the Home Delivery Service via the courier company. Unless the product has a manufacturing defect based on the technical report from the manufacturer.<\/strong><\/h4><h4 style=\"padding-left: 80px; text-align: left;\"><strong>&#8211; The original box\/carton must be returned. instruction manual and all included accessories. In addition to any gift card, other gifts or offers included with the Products.<\/strong><br \/><strong>&#8211; The original invoice must be presented at the time of return or exchange.<\/strong><br \/><strong>The product that the User wishes to exchange or return must be in the same condition as when purchased and wrapped in the original packaging.<\/strong><br \/><strong>&#8211; The promotion associated with the returned product can be returned in its original condition or the value of the promotion will be deducted.<\/strong><br \/><strong>&#8211; Purchases paid with vouchers, credit cards, or installment payments cannot be refunded in cash.<\/strong><br \/><strong>&#8211; Receipt of the shipment from the shipping company (This is a representation by the &#8220;User&#8221; that the shipment is intact and in good condition and has not been opened prior to receipt.<\/strong><br \/><strong>We will replace a device with a manufacturing defect within 7 days from the date of purchase provided:<\/strong><br \/><strong>&#8211; The device must be free of any scratches or misuse.<\/strong><br \/><strong>&#8211; Bring the original box with all the accessories and user manuals inside.<\/strong><br \/><strong>&#8211; A report from an authorized service dealer may be required prior to replacement.<\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Exchange and Return Policy &#8211; The return period is within 7 days from the date of receipt from the shipping<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-16589","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/amcare.sa\/en\/wp-json\/wp\/v2\/pages\/16589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amcare.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/amcare.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/amcare.sa\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/amcare.sa\/en\/wp-json\/wp\/v2\/comments?post=16589"}],"version-history":[{"count":14,"href":"https:\/\/amcare.sa\/en\/wp-json\/wp\/v2\/pages\/16589\/revisions"}],"predecessor-version":[{"id":17886,"href":"https:\/\/amcare.sa\/en\/wp-json\/wp\/v2\/pages\/16589\/revisions\/17886"}],"wp:attachment":[{"href":"https:\/\/amcare.sa\/en\/wp-json\/wp\/v2\/media?parent=16589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}